Same issue.while in the "Scanning" phase of the installation it interrupts and goes to "Collecting Error Logs". Went to the download from my account to reinstall. Saw no remnants of Norton on my computer. I've done both these suggestions.ran Norton Remove & Reinstall (Remove only) from a Windows Administrator user account. Norton error message / error code / screen shot.Note: DO NOT POST any personal information(email/order details/account ID/Product key/Full name/ address.etc) in public forums posts/comments or share with other forum customers.įor Norton technical issues please include details for faster assistance from our forum Gurus and contributors: Please fill out this form to Chat or to Get Phone Number R U running legacy Norton Internet Security? version? I wonder if Norton wants you to transition from legacy Norton Internet Security. Windows 10 issue? Did you run System Restore? Other names may be trademarks of their respective owners.I had a Windows 10 issue that ended with a message to "Reinstall Norton Internet Security" The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc.
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